Combining professional management and social support to build thriving homes
An integrated service that combines professional management of social and affordable housing with personalised support and development programmes for families.
At Emerald Impact, our approach unites property efficiency and social commitment, ensuring that every dwelling becomes a true home — and every home a genuine opportunity for the future.
We manage the entire residential life cycle, always placing people at the centre, with empathy and social awareness, especially towards those in situations of vulnerability or housing exclusion.
Our efficiency stems from a strong, multidisciplinary team, cutting-edge technology and real-time data reporting, enabling agile and informed decision-making. Our services can operate independently, in coordination, or in support of the housing owners, adapting to the needs and objectives of each project.
We manage the entire residential life cycle, always placing people at the centre, with empathy and social awareness, especially towards those in situations of vulnerability or housing exclusion.
Our efficiency stems from a strong, multidisciplinary team, cutting-edge technology and real-time data reporting, enabling agile and informed decision-making. Our services can operate independently, in coordination, or in support of the housing owners, adapting to the needs and objectives of each project.
Our Services
Real estate servicesIntegrated management of social and affordable housing portfolios to optimise resources, ensure habitability and maximise social impact.
Real estate services
Integrated management of social and affordable housing portfolios to optimise resources, ensure habitability and maximise social impact.
On Boarding
Initial diagnosis and full assessment of the housing stock to design an effective management plan.
Lettings and Allocation
Transparent and agile allocation of housing units.
Tenancy and Contract Management
Legal and operational administration of tenancy agreements and resident relations.
Technical and Supplier Management
Implementation of preventive and corrective maintenance plans for buildings, housing refurbishment and incident management.
Financial and Tax Management
Handling of collections, payments, accounting control and tax procedures.
Arrears Management
Prevention, monitoring and resolution of rent arrears.
Asset and REIT Management
Strategic administration of real-estate portfolios and REIT regimes.
Reporting
Regular performance and impact reports.
Social and Employment Support ServicesProgrammes designed to promote residential stability and improve the opportunities available to families.
Social and Employment Support Services
Programmes designed to promote residential stability and improve the opportunities available to families.
Vulnerability Assessment
Early identification of social risk situations.
Participation and Commitment Agreements
Formal engagement of families in social programmes.
Social Support
Personalised assistance to foster inclusion and wellbeing.
Residential Mediation
Resolution of conflicts within buildings and communities.
Risk Management
Interventions in cases of social emergency.
Employment Support and Mediation
Guidance and connection to training and job opportunities.
We aim to help you manage your housing portfolio with efficiency, responsibility and purpose.